Shipping & Delivery
We can’t wait for your Beyond Kind order to arrive! 🤍
Processing Time
All orders are processed within 1–3 business days after payment has been received.
Orders placed on weekends or public holidays will be processed on the next business day.
During product launches, promotions, or festive periods, processing times may be slightly longer.
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Singapore Delivery
Standard Delivery
- Delivery within 3–5 business days after dispatch
- Tracking details will be provided once your order has been shipped
Express Delivery
- Available for selected locations
- Delivery within 1–2 business days after dispatch
Delivery timelines are estimates and may vary depending on courier schedules.
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International Delivery
We’re working towards shipping internationally soon.
If you’re located outside Singapore and would like to place an order, please contact us at:
📧 hello.beyondkind@gmail.com
We’ll do our best to assist.
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Tracking Your Order
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.
Please allow up to 24 hours for tracking information to update.
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Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout.
Beyond Kind is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by customers.
If you’ve made a mistake, contact us as soon as possible at:
📧 hello.beyondkind@gmail.com
We’ll try our best to help before your order is shipped.
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Lost or Delayed Parcels
While we work closely with our delivery partners to ensure your parcel arrives safely, occasional delays may occur.
If your parcel appears lost or has not arrived within the estimated timeframe, please reach out to us and we’ll assist in investigating the matter.
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Damaged Orders
We take great care in packing every order.
If your item arrives damaged, please contact us within 48 hours of receiving your parcel and include:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We’ll review the case and work towards a suitable resolution.
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Sustainable Packaging
At Beyond Kind, we strive to minimise waste wherever possible.
Your order may arrive in recyclable or reusable packaging as part of our commitment to creating a kinder future for our children and our planet. 🌿
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Questions?
We’re always happy to help.
📧 hello.beyondkind@gmail.com
📱 Instagram: @beyondkind.co
Thank you for supporting Beyond Kind — thoughtfully made for little hands & big hearts. 🤍